Officer/ Assistant, Transaction Monitoring

7 days ago


Hong Kong, Hong Kong SAR China Captiare Limited Full time

Job Description: Identify suspicious transactions/ activities via AML systems Undertake investigations into any suspicious transactions reported by both internal and external customers Escalate potential true match to supervisors for detailed investigation Conduct outreach call and follow up customers' inquiries in English, Mandarin and Cantonese Shift duty required Requirements: 1-2 years relevant experience in banking industry, transaction monitoring or customer services, experience in serving financial institution in Hong Kong is preferable Good command of both written and spoken in English and Chinese (Cantonese); fluent in English, Mandarin and Cantonese speaking Knowledge in understanding AML or transaction monitoring or CDD/KYC requirement Ensure the tasks are done in a timely and correct manner, willing to work under pressure and over-time work Strong customer services mindset with problem solving skills Good team player, positive and energetic Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidentiality and solely used for recruitment purpose.


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