Senior Technical Officer, Cloud Operations

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

Job Summary

We are seeking a highly skilled Senior Technical Officer, Cloud Operation Center to join our team at HKT. The successful candidate will be responsible for assisting the supervisor in operating the Data Center to meet the ISO Quality and Security Standard.

Key Responsibilities

  • Assist supervisor to operate Data Center in high service level to meet the ISO Quality and Security Standard
  • Resolve network problem in Data Center
  • Operate and maintain the building facilities inside Data Center
  • Manage customers on service provisioning and service restoration
  • Carry out 24/7 shift duties in Data Center

Requirements

  • Higher Diploma/Higher Certificate in Information Technology, Computer Science, Communication Engineering with 2 years' experience in Data Center or less experience with strong recommendation
  • DSE graduated with 3 years' relevant experience or less experience with strong recommendation
  • Holder of related certifications e.g. CDCP, CCNA or ITIL will be an advantage
  • Good customer services and interpersonal skills
  • A team player who is able to work independently
  • Proficient in spoken and written in both English and Chinese
  • Fresh graduate is also welcome

What We Offer

We offer a competitive salary package with attractive benefits, including no less than 14 days Annual Leave, Medical Insurance and Discretionary Bonus.



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