Accounts Receivable Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mouser Electronics Full time

Job Summary

We are seeking a highly skilled Customer Accounts Representative to join our team at Mouser Electronics. As a key member of our Customer Service Team, you will be responsible for providing top-notch service and support to customers, while also working closely with the corporate Customer Accounts Department in Texas, USA.

Key Responsibilities

  1. Credit Management: Process credit applications requests from customers, perform credit searches, and offer credit terms and limits according to policy and procedure.
  2. Customer Communication: Communicate with customers and other departments within Mouser Electronics to resolve account issues, pending orders, invoice discrepancies, and customer accounts reconciliations.
  3. Problem-Solving: Determine customer needs and plan accordingly, making suggestions and pursuing customer account possibilities beyond customer-initiated requests.
  4. Collaboration: Work effectively with customers to collect outstanding accounts and communicate with appropriate personnel regarding potential and existing problem accounts.
  5. Technical Skills: Possess a working knowledge of company policies, procedures, and systems, as well as understand and work with multiple currencies.


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