Chief Fraud Management Strategist

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Company Overview

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  • Hang Seng Bank Limited is a leading bank in Hong Kong, committed to service excellence and attracting high-calibre talent.

Job Description

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  • We are seeking a Senior Fraud Manager to drive the formulation of business strategies and manage business performance.

Key Responsibilities

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  • Support the development of strategic plans for the business, focusing on cost structure transformation, risk governance, and fraud management.
  • Oversee fraud management and operations activities, ensuring alignment with group policy and local regulations.
  • Design, develop, and implement fraud controls, as well as act as a subject matter expert for bank-wide initiatives.
  • Deliver market-level solutions while balancing tactical and strategic delivery, building out multi-market platforms.

Requirements

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  • University graduate or above, with at least 3 years of leadership experience in a fraud strategy/management or transformation function.
  • Detailed knowledge of retail banking products and processes, preferably with experience working with mule detection.
  • Experience designing, developing, and implementing fraud detection systems, such as SAS EFM, Falcon, Biocatch, Hunter, Feedzai, and Threatmetrix.
  • Past experience leading analytically based or major operational projects would be an advantage.
  • Knowledge of strategic delivery of controls, processes, and design methods within a large multi-faceted operation.

Benefits

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  • The opportunity to work with a large team to inspire and engage people, develop and communicate purpose-led vision, and create an inclusive, high-performing culture.


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