Fraud Investigation Specialist
5 days ago
About the Role
The American Express Global Security team is seeking a highly skilled and experienced Fraud Investigation Specialist to join our dynamic team. As a Fraud Investigation Specialist, you will play a critical role in providing effective investigations of fraud, criminal and internal misconduct against American Express, employees, products, services, merchants and customers.
You will work closely with the Investigations Manager to conduct thorough and efficient investigations, gathering and analyzing documentary evidence, preparing case reports, and coordinating investigations with law enforcement. Your expertise in financial risk management, fraud investigation, and analytical skills will be essential in identifying opportunities to reduce/controlling card fraud by collaborating with law enforcement, merchants, and other security-minded organizations.
Key Responsibilities:
- Conduct thorough and efficient investigations relating to financial fraud, data privacy breaches, internal fraud, and other related cases.
- Gather and analyze documentary evidence, prepare case reports, and coordinate investigations with law enforcement.
- Collaborate with law enforcement, merchants, and other security-minded organizations to identify opportunities to reduce/controlling card fraud.
- Collect and compile evidence; document investigative activity and evidence in case management system.
- Pull data, locate records, and run reports; study data to uncover patterns, trends, and anomalies.
- Cross-functional support to other members of the Global Security team, as directed by the Director – Security & Investigative Services.
What We Offer:
- A competitive base salary and bonus incentives.
- A comprehensive benefits package including medical, dental, vision, life insurance, and disability benefits.
- A flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies.
- Free access to global on-site wellness centers staffed with nurses and doctors.
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
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