Frontline Support Specialist
2 weeks ago
Your Responsibilities:
- Introduce digital banking services to customers in bank halls.
- Enhance digital customer services experience and collect customer feedback/suggestions for improvement.
- Handle customers' inquiries and escalate when appropriate according to supervisor's guidance.
- Support branch administrative and operational duties as required.
Minimum Requirements:
- Secondary education or above.
- Minimum 1 year's customer service experience.
- Digital savvy and familiar with using smartphones and apps.
- Good command of spoken English, Chinese, and Putonghua.
- Good interpersonal and communication skills.
- ECF achievement is a definite advantage.
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Frontline Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeAs a Frontline Support Specialist, you will be the first point of contact for our customers, providing them with timely and effective solutions to their queries and concerns.Your Key Responsibilities:Respond to customer inquiries and resolve issues promptlyProvide accurate information and guidance on our products and servicesRequirements:Post-secondary...
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Frontline IT Operations Developer
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Hong Kong Island, Hong Kong SAR China Hong Kong University Full timeSchool of Clinical Medicine: We are seeking a skilled Software Developer to join our team.The successful candidate will be responsible for maintaining, enhancing, and developing applications/systems for frontline operations in teaching and learning, including the Moodle platform.We offer a competitive salary commensurate with qualifications and experience,...
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Frontline Banking Professional
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Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob Title: Frontline Banking ProfessionalAbout Us:The Bank of China is a leading financial institution dedicated to delivering exceptional customer experiences. Our Personal Banking and Wealth Management Department is seeking a highly motivated and customer-focused individual to join our team as a Frontline Banking Professional.Key Responsibilities:Deliver...
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Frontline Support Specialist
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Arts and Culture Frontline Coordinator
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Retail Frontline Development Expert
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Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Robert Walters Hong Kong Full timeSupport the team closely monitor the business momentum of loans and deposits portfolio, ensure interest income aligns with business objectives. Ensure maintenance of accurate document deficiencies records & client static data in banking system for Frontline colleagues' handling e.g. different loans type and deposit's NII, Trade finance loan, Tern loans,...
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Operations Support Specialist
1 week ago
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China beBee Careers Full timeJob Title: Technical Support Specialist - IT Service ExpertThis role involves delivering frontline technical assistance to users via multiple communication channels, providing prompt and effective solutions to their technical queries.Key Responsibilities:Offer primary support to customers through phone calls, emails, and other digital platformsEvaluate and...
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Financial Services Specialist
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Hong Kong Island, Hong Kong SAR China AIA Hong Kong and Macau Full timeJob OverviewThis role is ideal for someone who is passionate about building meaningful relationships with customers, partners, and stakeholders, as well as delivering purpose-led brand positioning and messaging across all channels.Your Key Responsibilities:Assist department and bank branches in achieving business targets on assigned segments.Meet...
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Customer Experience Support Specialist
2 weeks ago
Hong Kong Island, Hong Kong SAR China Miricor Group Full timeJob OverviewMiricor Group seeks an experienced Retail Operations Assistant to join our team.Key Responsibilities:Support the Retail Team: Provide administrative assistance, including data entry, filing, PO creation, and file maintenance.Roster Management: Prepare monthly frontline rosters to ensure smooth store operations.Project Coordination: Assist with...
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Approval Associate
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Hong Kong Island, Hong Kong SAR China Standard Chartered Full timeJob DescriptionThe Client Approval Specialist will be responsible for reviewing and approving client account documents, as well as analyzing client signing arrangements to identify potential control gaps. This role requires strong analytical skills, attention to detail, and excellent communication skills to effectively collaborate with frontline teams and...
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IT Support Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China OSL Full timeWe are seeking an experienced IT Service Desk Technician to join our team at OSL. As a key member of our support team, you will be responsible for providing frontline technical assistance and troubleshooting to end-users. The ideal candidate will have a strong understanding of IT desk services, corporate systems, technologies, and operating systems.Key...
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Insurance Sales Performance Enhancer
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Hong Kong, Central and Western District, Hong Kong SAR China beBee Careers Full timeJob OverviewWe are seeking an experienced Insurance Sales Specialist to join our team, providing on-site sales support and enhancing the selling skills of frontline staff. This role involves collaborating with the insurance product team to drive ongoing sales activity and product launches.
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Executive Support Specialist
2 weeks ago
Hong Kong Island, Hong Kong SAR China Standard Chartered Full timeWe're looking for a highly skilled Executive Support Specialist to join our team. As an Executive Support Specialist, you will provide high-level administrative support to the business head and team.Your key responsibilities will include:Coordinating and arranging business schedules, meetings, and events.Preparation and review of G&E reports, ensuring...
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IT Specialist
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Hong Kong Island, Hong Kong SAR China Hong Kong University Full time**Hong Kong University**: We are seeking a highly motivated and skilled Software Engineer to join our team in the School of Clinical Medicine.We offer a competitive salary commensurate with qualifications and experience, along with annual leave and medical benefits.The successful candidate will be responsible for maintaining, enhancing, and developing...
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Technical Support Specialist for Mac and iOS
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Learning Support Specialist
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Hong Kong Island, Hong Kong SAR China Waterloo Central School District Full timeJob OverviewThe Waterloo Central School District seeks a highly skilled and dedicated Learning Support Specialist to join our team. This role is responsible for providing academic guidance and support to students, ensuring they reach their full potential.