Customer Experience Support Specialist

2 weeks ago


Hong Kong Island, Hong Kong SAR China Miricor Group Full time
Job Overview

Miricor Group seeks an experienced Retail Operations Assistant to join our team.

Key Responsibilities:
  • Support the Retail Team: Provide administrative assistance, including data entry, filing, PO creation, and file maintenance.
  • Roster Management: Prepare monthly frontline rosters to ensure smooth store operations.
  • Project Coordination: Assist with ad-hoc assignments and projects for marketing, including memo creation and promotion code setup.
  • Correspondence Handling: Manage all incoming and outgoing correspondences, mail, and courier services.
  • Event Coordination: Coordinate store openings and closings, as well as ad-hoc events as needed.
Requirements:
  • Education and Experience: Degree holder with at least 2 years' experience in retail operations support; beauty industry experience is an advantage.
  • Skills and Qualities: Detail-minded, able to multitask, efficient time management, flexible, good interpersonal skills, and adaptable to fast-paced environments.
  • Software Proficiency: Familiarity with MS Office, including Word, Excel, and PowerPoint.


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