AVP, Delivery Transformation Specialist
2 weeks ago
About the Role
DBS Bank is seeking a highly skilled and experienced professional to join our team as an AVP, Delivery Transformation. As a key member of our delivery team, you will play a critical role in driving business growth and improving operational efficiency.
Key Responsibilities
- Develop and implement delivery transformation strategies to improve operational efficiency and enhance customer satisfaction
- Lead cross-functional teams to identify and implement process improvements, standardize, and automate workflows
- Design and develop data reporting dashboards, analytics, and reports to support business decision-making
- Work closely with stakeholders to understand their business requirements and provide insights and recommendations based on data analysis
- Collaborate with delivery teams and data teams to ensure data accuracy, quality, and availability for reporting purposes
- Monitor and report on delivery transformation and data reporting KPIs, trends, and issues, and propose action plans for improvement
Requirements
- Bachelor's degree in Business Administration, Data Science, or related field
- Minimum of 8 years of experience in delivery transformation, process improvement, or project management roles
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate large amounts of complex data from multiple sources
- Proven experience with data visualization tools such as Tableau, Power BI, Qliksense or QlikView
- Excellent communication skills, both verbal and written, with the ability to present complex information in a clear and concise manner to diverse audiences
- Strong project management skills with the ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment
- Experience in Agile methodologies, familiar with JIRA
- Experience in AI/Machine Learning/Automation is a plus
About DBS Bank
DBS Bank is a leading financial services group in Asia, with a presence in 18 markets. We are committed to helping our customers realize their dreams and ambitions, and we are seeking talented professionals to join our team.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a results-oriented, data-driven professional with a passion for driving change and continuous improvement, we encourage you to apply for this exciting opportunity.
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