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IT Infrastructure Engineer
1 week ago
About the Role:
Classy Wheeler Limited is seeking an exceptional IT Infrastructure Engineer to join our team. As a critical member of our IT department, you will be responsible for delivering high-quality technical support services to internal and external users.
Key Responsibilities:
- Design, implement, and maintain efficient and secure IT infrastructure to meet business needs.
- Work closely with stakeholders to identify and prioritize technical requirements.
- Analyze and resolve complex technical issues, ensuring minimal downtime and optimal system performance.
- Develop and execute testing plans for new system implementations and upgrades.
- Collaborate with vendors to negotiate service agreements and ensure timely delivery of IT services.
- Manage and maintain accurate records of technical activities and resolutions.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 2 years of experience in IT infrastructure engineering and technical support.
- Expertise in network architecture, server administration, and database management.
- Proficiency in cloud-based services, such as AWS or Azure.
- Experience with IT service management frameworks and methodologies.
- Strong analytical and problem-solving skills, with ability to work under pressure.
- Effective communication and collaboration skills, with ability to work with cross-functional teams.
