Infrastructure Engineer

4 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

At Classy Wheeler Limited, we are a leading telecom carrier and IT solutions company with a wide range of services.

We are currently seeking an experienced Infrastructure Engineer to join our team.

Job Description

Responsibilities

  1. Perform system integration support on mobility solution and IoT solution for enterprise customers.
  2. Engage in project lifecycle including user requirement collection, project implementation, training, documentation, and ongoing support.
  3. Setup the environment for device provisioning, data platform synchronization, system integration, design verification testing, etc.
  4. Coordinate with project team to provide recommendations to resolve issues.
  5. Carry out installation and supporting work on various Unified Endpoint Management (UEM) products like Blackberry, MobileIron, Intune, AirWatch which run on different email and server NOS platforms.
  6. Be responsible for technical support service to handle remote fault diagnostics, troubleshooting, problem solving, and technical enquiries from customers.
  7. Communicate and work with vendors on technical issues and problems.
  8. Perform implementation for project assignments.

Required Skills and Qualifications

  1. Higher Diploma in Electronic Engineering/IT or equivalent.
  2. Over 5 years work experience in installation and maintenance of Microsoft-based or Linux-based systems including the server hardware.
  3. Experience in handling IT technical support.
  4. Experience in UEM solutions, familiarized with UEM solution features, e.g. MDM, MAM, MCM, etc.
  5. Knowledge of Cloud computing, Networking, VMware infrastructure, M365 application, IBM Domino Note, Microsoft SQL, and Android & iOS smartphone.
  6. MCSE, CCNA, VMware certified preferable.
  7. Good communication and interpersonal skills.
  8. Customer-oriented, self-motivated, and able to work independently.


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