Business Intelligence Analyst

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Job Description:

We are seeking a highly skilled Business Intelligence Analyst to join our team at DBS Bank (Hong Kong) Limited.

Job Summary:

The successful candidate will be responsible for formulating strategies and plans to achieve business goals, producing timely and accurate MIS reports, and developing effective data management processes.

Key Responsibilities:
  • To assist the team head in formulating strategies and plans to align with bank's objectives and lead the team to achieve business goals and targets.
  • To formulate and produce timely, accurate, and quality MIS reports and share insights to facilitate decision making.
  • To develop effective and efficient ways to compile MIS data for MIS data maintenance.
  • To automate and streamline reporting journeys.
  • To understand and provide report user requirements to build Operations data marts.
  • To develop and maintain dashboards and key indicators for leadership teams to track key metrics.
  • To analyze historical trends, prepare forecast data to archive Demand Management and digital content enrichment opportunities.
  • To analyze operation efficiency from operation data to optimize operation procedures.
  • To make use of operation data to optimize operation processes, enhance customer journeys, and reduce Employee Pain Points.
  • To liaise with stakeholders to facilitate data requirements and logistics.
  • To streamline execution of end-to-end data management processes to improve productivity and efficiency.
  • To conduct periodical reviews and health checks to ensure accurate data are generated for study and analysis.
  • To draw insights from data/dashboards to identify opportunities and recommendations for users in call diversion and digital adoption.
Requirements:
  • Degree holder in Information Systems, Statistics, Management Science, Mathematics, or related disciplines.
  • Minimum 4 years' relevant experience in banking or financial industries.
  • SQL and Python programming skills are desired.
  • Process transformation mindset with related experience is preferred.
  • Good analytical and problem-solving skills.
  • Be data-sensitive with sound presentation skills.
  • Detail-oriented and able to work independently.
  • Initiative and a good team-player.
  • Good interpersonal and communication skills.
  • Proficient knowledge in business intelligence/data visualization tools like QlikView/QlikSense and Tableau.
  • Ability to work under tight deadlines and handle multiple projects.
  • Excellent command of written and spoken English and Chinese.
  • Less experienced candidates will also be considered.
Estimated Salary:

$120,000 - $180,000 per annum, depending on experience.

Benefits:

We offer a competitive salary and benefits package, including medical insurance, retirement plans, and opportunities for career growth and development.

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