Senior Transaction Banking Manager
2 days ago
We are seeking an experienced and skilled Senior Transaction Banking Manager to join our team at ConnectedGroup Limited.
Job DescriptionThe successful candidate will be responsible for:
- Spearheading the Customer Support team, providing proactive support to lead and manage the team effectively.
- Driving transaction business growth in Hong Kong through various strategies and collaborating with regional teams in Singapore and Japan.
- Working closely with the head of CS to plan and execute team goals, aligning them with Global Transaction Banking targets and KPIs.
- Providing timely and proper support to customers, ensuring their needs are met efficiently.
- Cultivating junior staff to achieve departmental objectives and strategies.
- Offering constructive suggestions based on observations, taking responsibility for operations, systems, and compliance within the department.
- Negotiating independently with stakeholders, addressing operation, system, and compliance issues.
To succeed in this role, you will need:
- A Bachelor's degree in Finance, Business, or a related field.
- Experience in Transaction Banking, with a proven track record of coaching and mentoring.
- In-depth knowledge of transaction business and systems.
- Excellent client-facing, business promotion, and problem-solving skills.
- Strong communication and stakeholder management abilities.
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