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Quality Assurance Expert

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Overview

Classy Wheeler Limited is a cutting-edge digital operator in Hong Kong, revolutionizing the telecommunications sector with innovative mobile services and enterprise solutions. As we enter a new era of 5G technology, we seek an exceptional professional to lead our network quality assurance team.

Responsibilities
  • Develop and execute robust quality assurance strategies to enhance network reliability and performance.
  • Lead and mentor a quality assurance team, fostering high-performance culture and professional development.
  • Define and implement key performance indicators to measure and improve network quality.
  • Apply data analytics for regular network assessments, ensuring compliance with industry standards.
  • Collaborate with various departments to resolve network issues and improve customer satisfaction.
  • Initiate and manage continuous improvement processes for network optimization.
  • Promote a culture of data-driven decision-making and analytics within the team.


Requirements
  • A degree in Information Technology, Telecommunication Engineering, or a related field.
  • A minimum of 10 years' experience in the mobile network industry, with a focus on 4G/5G technologies.
  • Proficient in Microsoft Office, Windows, IOS, Linux, and Sun Solaris operating systems.
  • Familiarity with SQL, web programming, and Python.
  • Strong analytical and problem-solving skills, and the ability to work collaboratively.
  • Proven expertise in formulating and applying quality assurance strategies for network infrastructure.
  • Competent in managing projects and overseeing various initiatives simultaneously.
  • Knowledgeable in big data technologies and their application in network analytics.
  • Excellent communication skills in English and Cantonese, with Mandarin being an advantage.