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Maintenance Change Manager

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

The Engineering department at Cathay Pacific is embarking on a significant project to upgrade its Maintenance and Engineering IT system. This upgrade presents an opportunity to enhance business processes, adopt best practices, and transform the department.

As a key member of the team, the Change Manager will oversee the adoption of the new Maintenance and Engineering system. This involves strategic planning for change management, identifying and mitigating risks, and leading the implementation of the change plan.

The Change Manager will advise on necessary organizational and skills adjustments, manage communication, and design training for successful system integration.

  • Identify Organisational Change risks and opportunities, and provide a central approach covering organisational alignment, communication, stakeholder management and cultural / behavioural change.
  • Develop the Maintenance and Engineering change strategy and detailed methodology for the execution of the strategy, providing key supporting areas with local change issues coordination and implementation planning.
  • Implement communication plans to all levels of Stakeholders impacted by M&E.
  • Work with the Maintenance and Engineering Transformation Manager to ensure that change items are embedded in the training activities, and that the Training Needs Analysis covers all identified stakeholders.
  • Run best-practice Change Impact Assessments, identifying areas for change and develop change plans per Business Unit in order to implement the Change in accordance with the overall project timelines.
  • Coach the Company's management where processes and systems are changed.
  • Escalate key changes to the Maintenance and Engineering Steering groups so as to ensure the smooth implementation of the key organisational changes.
  • Develop role based materials to focus on key roles impacted, and specific features of those roles that are critical to the change effected by Maintenance and Engineering.
  • Support the Change Management Process by creating system and business process acceptance and stakeholders' engagement at all levels with specific measures.