Head of Newcomer Business Hong Kong

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Royal Bank of Canada> Full time
Job Summary

This unique position will focus on increasing market awareness, leading RBC local engagement and generating new business opportunities in Hong Kong newcomer pre-arrival market. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals as they plan to move to Canada to study, work or immigrate as permanent resident.

Key Responsibilities
  • Lead segment opportunity identification and collaborate with head office to make and execute market plan for Hong Kong newcomer market.
  • Identify, map out, and maintain a network of decision makers and influencers at prospects.
  • Proactively engage with prospects or clients, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities.
  • Provide exceptional client experience and proactively take ownership in supporting account opening and onboarding enquiries to achieve pre-arrival acquisition goal.
  • Collaborate with head office in developing relevant marketing materials and thought leadership to increase RBC brand awareness in Hong Kong market.
  • Lead local market enablement including coordination of various events including planning, logistics, presentations, decks, pre-post event communication, surveys, and feedback.
  • Cultivate and maintain relationships with strategic partners to make the most of business opportunities and referrals.
  • Create and foster strong working relationships with crossed functional teams to Win as One RBC including leveraging the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners.
Requirements
  • Minimum 5 years of deep and proven client-centricity, business development, and relationship management experience
  • Exceptional interpersonal, communication, negotiation, and presentation skills
  • New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices
  • Must be able to work all business hours
What We Offer
  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible working options fully supported.

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