Senior Operations Specialist for Investor Services

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China BNY Full time

We are seeking a skilled and dedicated individual to join our Investor Services Operations team as an Associate. Our team is at the center of the world's financial system, touching nearly 20% of the world's investible assets.

As a leading global financial services company, we empower our employees to grow and succeed in their careers. With over 50,000 employees worldwide, we bring diverse perspectives to create innovative solutions that benefit businesses, communities, and individuals.

Our culture values inclusivity, innovation, and excellence. We have been recognized as a top home for innovators and have received awards for creating an inclusive workplace. Our unique ideas and talents help make money work for the world.

This role is located in Hong Kong and offers a hybrid work arrangement. As an Associate, you will contribute to the day-to-day operations of our business and support client onboarding and internal conversions.

The successful candidate will have a Bachelor's degree or equivalent combination of education and experience, with 3-6 years of total work experience preferred. Proficiency in Japanese and Cantonese is also desired to effectively communicate with clients.

We offer highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence. Our pay-for-performance philosophy rewards hard work and dedication. As a valued member of our team, you will have access to flexible global resources and tools to support your life's journey.

We are an Equal Employment Opportunity/Affirmative Action Employer, committed to diversity and inclusion. We strive to create an environment where everyone can thrive and reach their full potential.

**Key Responsibilities:**

  • Conduct transfer agency operations activities for clients of lower complexity
  • Support client onboarding and internal conversions
  • Conduct key metric reporting and consult on daily Transfer Agency processes
  • Assist management in day-to-day operations and review processes to reduce risk and enhance efficiency
  • Develop relationships with technology and line of business teams as Subject Matter Experts

**Estimated Salary: $65,000 - $85,000 per year**, depending on experience and qualifications.



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