Logistics Systems Expert for International Supply Chain

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Kuehne+Nagel Full time

About the Job

As a Logistics Systems Expert, you will play a key role in designing and executing technical solutions for customer-facing systems at Kuehne+Nagel.

The primary objective of this position is to continuously improve our existing processes and systems to refine the International Supply Chain (ISC) landscape.

Your Responsibilities

  • You will lead the successful completion of all Electronic Data Interchange (EDI) and Application Programming Interface (API) customer integration projects.
  • You will develop, document, implement and provide initial training for customer-specific systems.
  • You will ensure all integrations are End-to-End (E2E) tested with our Transport Management Systems (TMS) and other systems in the ecosystem.
  • You will support the Digital Solution teams to lead technical conversations with customers to understand EDI requirements.
  • You will provide timely origin support for order management systems KN ESP and InforNexus.
  • You will oversee origin order systems training, offering guidance to national process and systems teams for end-user standard system training.
  • You will align processes and implementations of order systems with corporate strategy, identify gaps, provide feedback, and test and communicate new features and bug fixes to our countries.
  • You will collaborate with various ISC teams to enhance product strategy, support solution design and implementations, and co-create action plans to improve origin performance.

About You

We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. The ideal candidate will have expertise in logistics and forwarding, as well as excellent communication skills.

Additionally, you should be fluent in English and have experience working in similar roles in logistics/forwarding companies. Occasional travel might be required, and flexibility is essential to join global calls.

What We Offer

In return for your expertise, you will gain access to professional development opportunities and international exposure in a team-based environment. A competitive salary, estimated at around $80,000 per year, reflects the importance of this role in driving business growth.



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