Global Supply Chain Strategist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Activate Talent Full time
Job Summary

We are seeking an experienced Global Supply Chain Strategist to oversee the scaling of our eCommerce operations. The successful candidate will have a strong background in supply chain management, with experience in managing production and logistics for eCommerce brands.

About the Role

This is a high-level strategy and hands-on execution role, requiring a player-coach capable of both strategic oversight and day-to-day operational management. Key areas of ongoing ownership include:

  • Lead Global Supply Chain Operations: Manage the production of goods in China and oversee distribution to customers globally.
  • Inventory & Demand Forecasting: Partner with marketing to develop inventory forecasting and demand planning tools to ensure alignment with sales targets and cash flow.
  • Customer Experience Management: In partnership with our CX Lead (which will report into this role), oversee and improve the customer experience team, processes, and systems to ensure high service standards and customer satisfaction.
First 100 Days

A successful first 100 days on the job will involve integrating operations with our new Shopify storefront and tech stack, developing a global returns process, optimizing inventory management, building customer experience infrastructure, ensuring supplier and production redundancy, and more.

Requirements

To be considered for this role, you must have:

  • 4+ Years of eCommerce Supply Chain Experience: You've successfully managed supply chains for eCommerce brands, ideally producing goods in China and distributing them globally.
  • Experience with 3PL & International Shipping: You have experience working with third-party logistics providers and handling international shipments, including air freight.
  • Experience with Shopify & Operations Tech: Understanding how to integrate tech systems like Shopify with logistics and supply chain management.
  • Strong Analytical & Problem-Solving Skills: You can manage inventory forecasts, cash flow, and logistics with data-driven decision-making.
  • Proactive & Resourceful: You have a pronounced Bias for Action, and when faced with an unfamiliar task or project you're the type of person who can quickly figure it out.
  • Strong Fluent Verbal & Written English (C2 or Fluent): You'll engage with our internal team and external vendors/clients/media in English on a daily basis. C2/Fluent, confident English is required.

The estimated salary for this position is $120,000 - $180,000 per year, depending on experience.

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