Global Supply Chain Strategist
21 hours ago
We are seeking an experienced Global Supply Chain Strategist to oversee the scaling of our eCommerce operations. The successful candidate will have a strong background in supply chain management, with experience in managing production and logistics for eCommerce brands.
About the RoleThis is a high-level strategy and hands-on execution role, requiring a player-coach capable of both strategic oversight and day-to-day operational management. Key areas of ongoing ownership include:
- Lead Global Supply Chain Operations: Manage the production of goods in China and oversee distribution to customers globally.
- Inventory & Demand Forecasting: Partner with marketing to develop inventory forecasting and demand planning tools to ensure alignment with sales targets and cash flow.
- Customer Experience Management: In partnership with our CX Lead (which will report into this role), oversee and improve the customer experience team, processes, and systems to ensure high service standards and customer satisfaction.
A successful first 100 days on the job will involve integrating operations with our new Shopify storefront and tech stack, developing a global returns process, optimizing inventory management, building customer experience infrastructure, ensuring supplier and production redundancy, and more.
RequirementsTo be considered for this role, you must have:
- 4+ Years of eCommerce Supply Chain Experience: You've successfully managed supply chains for eCommerce brands, ideally producing goods in China and distributing them globally.
- Experience with 3PL & International Shipping: You have experience working with third-party logistics providers and handling international shipments, including air freight.
- Experience with Shopify & Operations Tech: Understanding how to integrate tech systems like Shopify with logistics and supply chain management.
- Strong Analytical & Problem-Solving Skills: You can manage inventory forecasts, cash flow, and logistics with data-driven decision-making.
- Proactive & Resourceful: You have a pronounced Bias for Action, and when faced with an unfamiliar task or project you're the type of person who can quickly figure it out.
- Strong Fluent Verbal & Written English (C2 or Fluent): You'll engage with our internal team and external vendors/clients/media in English on a daily basis. C2/Fluent, confident English is required.
The estimated salary for this position is $120,000 - $180,000 per year, depending on experience.
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