Sales Ambassador
3 weeks ago
As a Sales Associate, you will be the Ambassador of the Maison, ensuring a unique client experience before, during, and after a sale. You will achieve sales targets and proactively develop your client portfolio. You will also participate in the daily boutique operations.
Main Accountabilities
1. Sales Achievements
- Deliver exceptional client service and ensure a unique client experience during a sale
- Mastery of the sales process, including welcome, discover and understand, convince, close, and develop
- Adapt to clients' needs and motivations, striving to always improve and surprise them
- Effectively handle negotiations and objections, transmitting the passion and values of the Maison
- Act as the privileged contact for clients in case of Care Service
- Meet individual and boutique targets, both quantitative and qualitative
2. Client Relationship & Portfolio Development
- Cultivate strong client relationships and develop client loyalty
- Efficiently develop the client portfolio
- Execute targeted CRM actions
- Participate in client events and act as an Ambassador of the Maison
3. Daily Boutique Operations
- Respect all group, Maison, and boutique policies and procedures
- Participate in inventories
- Participate in the setup and breakdowns at opening and closing of the boutique
- Participate in the implementation of Visual Merchandising guidelines
- Assist with special projects when requested
Key Skills
- Strong interpersonal skills
- Sales skills and product knowledge
- Client acumen
- Team spirit
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