Hollister Co. Retail Leader

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China abercrombie-fitch-co. Full time

Job Summary

Abercrombie & Fitch Co. is seeking a highly motivated and results-driven Key Holder to join our team. As a Key Holder, you will be responsible for driving business results through leadership and ensuring a differentiated customer experience.

Key Responsibilities

  • Training and Development: Provide coaching and guidance to associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Foster a customer-centric environment that promotes exceptional service and ensures a positive shopping experience.
  • Communication: Effectively communicate with associates, management, and customers to ensure seamless operations and achieve business objectives.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure the sales floor is well-organized and easy to navigate.
  • Asset Protection: Implement and maintain asset protection policies and procedures to prevent loss and protect company assets.
  • Policies and Procedures Adherence: Ensure all associates are aware of and adhere to company policies and procedures.

Requirements

  • At least one year of customer service experience.
  • Strong work ethic and ability to work in a fast-paced environment.
  • Assertiveness and ability to lead by example.
  • Applied learning and ability to adapt to changing situations.
  • Attention to detail and analytical skills.
  • Adaptability and flexibility.
  • Multi-tasking and stress tolerance.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Leadership training and development programs.
  • Generous paid time off and volunteer day.
  • Staff merchandise discount and medical and dental insurance.


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