Hollister Co. Retail Leader
4 weeks ago
Job Summary
Abercrombie & Fitch Co. is seeking a highly motivated and results-driven Key Holder to join our team. As a Key Holder, you will be responsible for driving business results through leadership and ensuring a differentiated customer experience.
Key Responsibilities
- Training and Development: Provide coaching and guidance to associates to ensure they have the skills and knowledge needed to succeed in their roles.
- Customer Experience: Foster a customer-centric environment that promotes exceptional service and ensures a positive shopping experience.
- Communication: Effectively communicate with associates, management, and customers to ensure seamless operations and achieve business objectives.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure the sales floor is well-organized and easy to navigate.
- Asset Protection: Implement and maintain asset protection policies and procedures to prevent loss and protect company assets.
- Policies and Procedures Adherence: Ensure all associates are aware of and adhere to company policies and procedures.
Requirements
- At least one year of customer service experience.
- Strong work ethic and ability to work in a fast-paced environment.
- Assertiveness and ability to lead by example.
- Applied learning and ability to adapt to changing situations.
- Attention to detail and analytical skills.
- Adaptability and flexibility.
- Multi-tasking and stress tolerance.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Leadership training and development programs.
- Generous paid time off and volunteer day.
- Staff merchandise discount and medical and dental insurance.
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