Cash Management Specialist
16 hours ago
This position plays a crucial role in delivering exceptional cash management services to clients, adhering to our segmented services model. Key responsibilities include:
- Serving as the primary point of contact for clients to provide tailored solutions and ensure quality service delivery.
- Maintaining corporate banking services online and operating cash management products with precision.
- Leading the implementation and refinement of cash management projects, developing workflows, and monitoring service quality.
- Providing customized support by closely following up on client needs, conducting case investigations, and system testing.
- Collaborating with product specialists and relationship managers to conduct client visits and business analytics, reviewing product and service mixes to drive revenue growth.
Required Skills and Qualifications
To excel in this role, you will need:
- A degree holder or above.
- No less than 2 years of experience in corporate banking or cash management services.
- Familiarity with cash management-related products and platforms.
- Excellent interpersonal and communication skills.
- Strong analytical and numerical abilities.
- Proficiency in Microsoft Office, including Excel Macro.
- A good command of both spoken and written English and Chinese; Mandarin is an asset.
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