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Transformation Business Analyst
1 month ago
Chubb, a leading global insurance provider, seeks a highly skilled Transformation Business Analyst to join its Programme Management Office.
Job DescriptionAs a key member of the Programme Management Office, you will play a pivotal role in driving business transformation projects across Chubb's general insurance domain.
- You will function as a business analyst for the mid-back office, working closely with stakeholders to gather project requirements and ensure seamless execution.
- Collaborate with stakeholders to identify business needs, goals, and objectives, as well as processes and requirements.
- Conduct process gap analysis, develop business requirement documents, and create to-be process maps to align business users and IT on user requirements.
- Execute and manage test plans, communicate UAT progress, risks, and issues to project stakeholders, and escalate critical issues to the Senior Programme Manager.
- Coordinate business verification testing to ensure system enhancements or developments meet efficiency, functionality, and user-friendliness standards.
- Manage change requests and track bug-fixing progress with development teams and vendors.
- Provide roll-out and post-implementation support to ensure successful project delivery.
- Support programme governance, monitor project progress, and escalate any risks or issues in a timely manner.
To succeed in this role, you will require:
- Bachelor's degree in Business Administration, Computer Science, Information Systems, or related discipline.
- At least 3 years of experience in business analysis or project management, including test planning and execution.
- Knowledge of insurance products and operation workflows, or integration cutover plans, is an advantage.
- Proficiency in UAT methodologies, tools, and best practices is preferred.
- Excellent interpersonal, communication, negotiation, and problem-solving skills.
- Able to work independently and proactively to deliver results within timelines.
- Good command of both written and spoken English and Chinese.
The estimated salary for this position is $120,000 - $180,000 per annum, depending on location and experience.