Public Area Supervisor

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

We are seeking a highly skilled and experienced Public Area Supervisor to join our team at Shangri-La. As a key member of our hotel operations, you will be responsible for ensuring the highest level of service and quality in our public areas.

Key Responsibilities:

  • Lead and manage a team of public area staff to deliver exceptional customer service and maintain a clean and safe environment.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and effective communication.
  • Monitor and control expenses to achieve budget targets.
  • Stay up-to-date with industry trends and best practices to continuously improve our services.

Requirements:

  • Certificate in examination of education or related discipline.
  • Minimum 2 years of experience in an international class hotel.
  • Able to converse, read, and write English.
  • Knowledge of Cantonese and Mandarin.


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