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Public Area Supervisor

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

We are seeking a highly skilled and experienced professional to join our team as a Public Area Supervisor.

About the Role:

The successful candidate will have a Certificate in Examination of Education or a related discipline, with a minimum of 2 years of experience in an international class hotel. They will be able to converse, read, and write English fluently, and have knowledge of Cantonese and Mandarin.

Key Responsibilities:

  • Provide exceptional customer service to guests and colleagues alike.
  • Manage and supervise front desk operations, ensuring seamless check-in and check-out processes.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure smooth hotel operations.

What We Offer:

As a valued member of our team, you will receive a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Confidentiality:

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.