Credit Controller

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China XO Full time

Job Profile

XO integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.

We're on the lookout for a Credit Controller based in our Hong Kong office. As a Credit Controller, you will collaborate closely with our Program Sales teams to effectively manage and oversee the outstanding balances due from our clients and brokers. Your role will involve regular communication with clients and brokers to ensure timely payment of invoices, resolving any issues or disputes that may arise, and implementing strategies to minimize overdue balances.

XO's fast-paced growth and its relationship with the best partner operators open the door to lifelong career opportunities across the group - to create the best service in business aviation, in every region in the world.

Your Responsibilities

  • Responsible for ensuring that all funds are collected, accounts reconciled and queries resolved for top level client accounts.
  • Building and maintaining relationships with clients, facilitating greater efficiency in payments and query resolutions.
  • Continually assess all accounts to minimise client's exposure in terms of debt versus deposit.
  • Investigate, manage and resolve all disputes quickly and efficiently in-order-to collect funds.
  • Attending client meetings to discuss any finance questions or queries when necessary.
  • Ensuring that customers pay amounts owed to the company by the due date using a variety of payment methods.
  • Agreeing payment and repayment plans with customers that are in default of payment terms initiating legal proceedings if necessary.
  • Allocating all cash received into the business on-a-daily basis.
  • Ensuring compliance with the company credit policy, business processes and Sarbanes-Oxley requirements.
  • Gathering quantifying data and generate reports to assist in cash collection and identifying problem areas.
  • Identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies and procedures.
  • Preparing daily and ad-hoc reporting for management at month end and as requested.

Required Skills, Qualifications, and Experience

  • Experience gained in credit control, including knowledge of merchant credit card processes.
  • A highly committed self-starter that is able to own their own projects and integrate with our team.
  • You're able to meet tight deadlines, while maintaining an impeccable attention to detail.
  • Strong negotiation, influencing and communication skills.
  • Advanced Excel skills.
  • Excellent standard of written and spoken English and Mandarin are required.

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