Strategic Financial Solutions Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Oracle Full time

Key Objectives:

  • Collaborate with our distributed team to provide top-tier functional expertise in the deployment, enhancement, and management of Oracle e-Business Suite and Fusion Cloud financial solutions for customer success and operational excellence.
  • Develop and refine standard methodologies for the effective management and maintenance of Oracle financial environments, focusing on service delivery excellence and customer happiness.
  • Offer strategic mentorship to customers, improving their understanding and utilization of Oracle financial modules to achieve their business objectives.
  • Supply functional expertise within the team to support the broader goals of service delivery excellence and customer satisfaction.

Responsibilities:

  • Lead the successful deployment and ongoing enhancement of Oracle e-Business Suite and Fusion Cloud financial modules to ensure alignment with client objectives and deliver cohesive solutions.
  • Provide expert assistance in the configuration, customization, and operation of financial modules, including direct support for critical issues and promoting standard processes.
  • Work closely with service delivery teams, Oracle Technical Account Managers, and customers to further effective partnerships and deliver high-quality, standardized work.
  • Contribute to the development of high-quality, standardized work to streamline service delivery and promote standard processes.
  • Maintain an active dialogue with Oracle Product Support and the solutions team to advocate for customer needs and share insights on product improvement.

Qualifications:

  • Bachelor's degree or equivalent experience in a technical field or equivalent practical experience.
  • Minimum of 8 years in IT, with at least 6 years of dedicated experience in Oracle e-Business Suite and Fusion Cloud financial modules.
  • In-depth knowledge of Oracle EBS R12 and familiarity with Fusion Cloud are required.
  • Proven track record in the functional application and operational management of Oracle financial modules.
  • Solid skills in PL/SQL are essential, with a preference for candidates who also have experience in Linux.
  • Outstanding problem-solving and analytical skills, coupled with strong fix abilities.
  • Superb interpersonal skills in English and Cantonese; Mandarin is a plus.
  • Oracle Certified Professional qualification is an advantage.

Personal Attributes:

  • Self-motivated with the ability to work independently and under pressure.
  • Strong initiative and capacity to manage client expectations effectively.
  • Team-oriented with good interpersonal and presentation skills.

This role offers the opportunity to significantly impact the success and efficiency of our customers' financial systems, using Oracle's ground-breaking technology solutions. If you are passionate about combining functional expertise with technical skills to deliver outstanding customer outcomes, we encourage you to apply.

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