Healthcare Operations Director

4 days ago


Hong Kong Island, Hong Kong SAR China Endeavour Search Limited Full time
Clinic Operation Manager/Senior Manager - Multi Discipline Medical Centre

We are seeking an experienced and skilled Healthcare Operations Director to lead the daily operations of our medical centres in Hong Kong. As a key member of our management team, you will be responsible for ensuring efficient and effective service delivery, maintaining high standards of patient care, and optimizing operational processes.

Key Responsibilities:

  • Oversee centre operations and provide operations support
  • Enhance patient satisfaction, manage appointment scheduling, and ensure efficient daily operations to maximize patient throughput and staff productivity.
  • Manage the relationship with healthcare partners and practitioners on daily centre operations
  • Work closely with internal support functions and practitioners/healthcare partners to formulate and execute business growth initiatives
  • Organise regular operation meetings to review centre performance and operational issues
  • Prepare business reports and provide data analysis to support business decisions and initiatives
  • Monitor financial metrics, oversee clinical operations to ensure high patient outcomes, and compliance with clinical guidelines.
  • Foster a positive work environment and coordinate staff training
  • Project management and ad hoc administrative support

Requirements:

  • University degree in Business, Operations Management or related discipline
  • 8 years' centre operations experience preferably in healthcare/clinic related industry
  • Good analytical and problem solving skills
  • Good interpersonal, communication and presentation skills
  • Mature, self-motivated and passionate about working in a fast growth environment
  • Good command of both spoken & written Chinese and English including Mandarin
Job Function

Management, Health Care Provider, Strategy/Planning

Industry

Hospitals and Health Care, Health and Human Services, Retail Health and Personal Care Products



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