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Senior Manager of Functional Consulting

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China One Arrow Consulting Full time

**Job Summary**

One Arrow Consulting is seeking a highly experienced Senior Manager of Functional Consulting to lead and manage a team of Functional Consultants across Hong Kong and Singapore.

Key Responsibilities:

  • Provide pre-sales support, customer service, troubleshooting, and new client implementations.
  • Serve as the senior representative for Asia customers.
  • Hire and train junior consultants, promoting team development.
  • Collaborate with global teams to enhance service delivery.
  • Ensure successful migrations and troubleshooting for client needs.
  • Define, test, and deliver new software features and functions.
  • Present complex concepts to senior executives, fostering strong customer relationships.
  • Oversee technical aspects of customer sales presentations.
  • Manage complex customer implementations and post-implementation support.
  • Maintain thorough understanding of diverse financial instruments and investment domains.

Requirements:

  • Graduate or Post Graduate in finance with a focus on Accounting.
  • Minimum 10-15 years or above in fund administration / fintech companies would be ideal, with experience in software like Multifonds.
  • Expertise in migrations, troubleshooting, and customer support.
  • Strong communication skills and customer focus.
  • Ability to analyze complex information and work collaboratively.