Senior Financial Services Leader
5 days ago
As a Senior Financial Services Leader at One Arrow Consulting, you will play a key role in driving the success of our clients across Hong Kong and Singapore.
- Lead and manage a team of Functional Consultants to deliver exceptional service and results.
- Provide pre-sales support, customer service, troubleshooting, and new client implementations to ensure seamless experiences.
- Serve as the senior representative for Asia customers, fostering strong relationships and trust.
- Hire and train junior consultants to promote team development and growth.
- Collaborate with global teams to enhance service delivery and drive innovation.
- Ensure successful migrations and troubleshooting for client needs, leveraging expertise and technical knowledge.
- Define, test, and deliver new software features and functions to meet evolving customer demands.
- Present complex concepts to senior executives, effectively communicating value and strategy.
- Oversee technical aspects of customer sales presentations to drive business outcomes.
- Manage complex customer implementations and post-implementation support to ensure satisfaction and loyalty.
- Maintain a thorough understanding of diverse financial instruments and investment domains to provide expert guidance.
To succeed in this role, you will require:
- A graduate or postgraduate degree in finance with a focus on accounting.
- A minimum of 10-15 years of experience in fund administration/fintech companies, preferably with expertise in software like Multifonds.
- Proven expertise in migrations, troubleshooting, and customer support, with a strong ability to analyze complex information.
- Exceptional communication skills and a customer-focused approach.
The estimated annual salary for this position is $120,000 - $180,000, commensurate with experience and qualifications.
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