Remittance Operations Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled Remittance Operations Specialist to join our team at ALL-STAR AGENCY. The successful candidate will be responsible for processing corporate inward and outward remittance transactions, cross-border payments, and customer account transfers through various interbank payment channels and systems.
Key Responsibilities:
- Process remittance transactions, verify signatures, and assess payment channels.
- Perform balance checks, match foreign exchange dealer slips, and generate regulatory reports.
- Assist with administrative tasks, participate in system upgrades, and contribute to user acceptance testing.
- Mentor and train junior staff to ensure compliance with operational standards.
- Follow established policies and procedures for transaction processing and maintain awareness of anti-money laundering regulations.
Requirements:
- High school diploma or equivalent required; a diploma or degree is preferred.
- More than 1 year of experience in remittance operations, with extensive knowledge of various operational areas.
- Strong interpersonal skills with a focus on customer service and a service-oriented mindset.
- Solid understanding of compliance checks related to payment transactions, particularly concerning AML and anti-terrorism regulations.
- Proficient in Microsoft Office applications.
- Excellent written and verbal communication skills in English and Chinese; proficiency in Mandarin is a plus.
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