Remittance Operations Associate

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China SMBC Group Full time

Key Responsibilities:

  • Execute verification and system authorization within designated limits for various remittance transactions, including incoming and outgoing payments, international transfers, and customer account movements, as well as pooling operations.
  • Assist in overseeing the status of job-related transactions, such as fund sourcing, unusual account activities, or system malfunctions, ensuring all transactions are completed within specified cut-off times.
  • Investigate suspicious transactions and follow up on related cases.
  • Generate funding movement reports in accordance with established protocols.
  • Match MT103 from the NPS system with MT950 using Excel Macro for thorough verification of filtering results.
  • Support special operational assignments, including cross-departmental collaboration as directed by the Group Head.
  • Adhere to all established policies and procedures regarding transaction processing, maintaining vigilance against money laundering and suspicious activities.

Qualifications:

  • Possess a Hong Kong Diploma of Secondary Education with a minimum of 6 years of experience in remittance operations, demonstrating extensive knowledge in operational areas.
  • Less experienced degree holders with strong academic or professional qualifications may also be considered.
  • Exhibit excellent interpersonal skills with a focus on customer service and satisfaction.
  • Demonstrate a solid understanding of compliance checks related to payment transactions, particularly concerning AML and anti-terrorism regulations.
  • Proficient in MS Office applications.
  • Strong command of written and spoken English and Cantonese; proficiency in Mandarin is a plus.


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