Workplace Experience Coordinator

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China WeWork Greater China Full time
We are seeking a highly motivated and organized individual to join our team as a Community Associate at WeWork Greater China. In this role, you will be responsible for managing the community bar, providing exceptional customer service, and contributing to the overall success of our community.

Key Responsibilities:
  • Provide outstanding customer service to members and visitors
  • Manage the community bar during set working hours
  • Support move-in and move-out processes
  • Maintain online and offline relationships with members
  • Conduct walkthroughs to address issues and escalate recurring issues
  • Respond and manage building operation-related tickets
  • Maintain a good relationship with the landlord and property management team

As a Community Associate, you will work closely with the sales team to promote WeWork products and services to members. You will also be responsible for conducting building tours for prospective members, promoting WeWork products or services, and alerting the appropriate team when a member expresses interest in sales-related conversations.

About You:

We are looking for someone with excellent communication skills, who can prioritize clients and their needs. You should have a strong understanding of WeWork Greater China's products and services, as well as internal sales policies and directions. Our ideal candidate will be able to think in clients' perspectives and maintain trusting relationships.

We value candidates with 0-3 years of full-time working experience in high-end hospitality, co-working, retail, or F&B industries. Proficiency in English speaking and basic computer skills is required. Additionally, we look for individuals with integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.

What We Offer:

WeWork offers a unique opportunity to work with people who dare to pursue their dreams, challenge fixed mindsets, and explore new ways of work. Our company culture values creativity, collaboration, and community, providing opportunities for growth and development.



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