Membership Experience Coordinator
1 week ago
We are seeking a highly skilled Customer Service Associate to join our team at YMCA of Hong Kong. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members.
Key Responsibilities:- Handle phone calls and respond to customer inquiries in a timely and professional manner
- Provide information and assistance to members regarding venue reservations and other related matters
- Perform general administrative tasks such as data entry and record-keeping
- Maintain a clean and organized workspace, adhering to our high standards of cleanliness and maintenance
- Collaborate with other departments to ensure seamless communication and coordination
- HKCEE/DSE or equivalent qualifications
- Excellent interpersonal and communication skills
- Proficiency in Cantonese, Mandarin, and English language skills
- Basic computer skills in MS Word and Excel, with Chinese typing proficiency
- Strong team player with eagerness to learn, proactivity, and independence
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Membership Coordinator
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeThe West Kowloon Cultural District Authority is seeking an exceptional candidate to spearhead communication strategies and enhance member engagement in the Membership team.This fixed-term contract position of 2 years will provide a unique opportunity for collaboration with internal teams, creation and execution of marketing campaigns, coordination of...
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Membership Operations Coordinator
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club, a renowned sports institution, seeks an experienced professional to fill the role of Assistant Membership Manager. The successful candidate will be responsible for overseeing various aspects of membership operations, ensuring seamless management and growth.Key Responsibilities:Membership Reporting and AnalysisThe ideal candidate will...
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Membership Coordinator
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob OverviewM+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design, and architecture. The Membership Supervisor will be responsible for providing high-quality customer service to members, handling transactions, and promoting membership benefits.About the RoleProvide exceptional customer service in the member's lounge;Handle...
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Membership Coordinator
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeKey ResponsibilitiesAs a Membership Supervisor at M+, you will be responsible for delivering exceptional customer service in the member's lounge and handling membership transactions.Responsibilities IncludePerforming high-quality customer service duties in the member's lounge;Handling customer inquiries and complaints, escalating unusual situations or...
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Membership Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeThe West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.This is a fixed-term contract position of 2 years with the possibility for renewal subject to organisational...
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Membership Operations Coordinator
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is a renowned sports organization seeking a skilled Assistant Membership Manager to join its team. The ideal candidate will be responsible for overseeing the daily operations of the Membership Team, ensuring efficient handling of member inquiries and complaints. Key responsibilities include preparing membership reports, providing...
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Senior Membership Coordinator
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club, a renowned sports organization, seeks a highly skilled and experienced Assistant Membership Manager to oversee the daily operations of its membership team.Key Responsibilities:Develop and maintain accurate membership databases, ensuring seamless tracking of member information.Provide guidance to the team on handling complex inquiries...
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Membership and Community Coordinator
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeAbout the RoleThe West Kowloon Cultural District Authority is looking for a highly motivated and organized Membership Supervisor to join our team. As a Membership Supervisor, you will be responsible for managing membership transactions, handling customer inquiries and complaints, and promoting members' benefits. You will also provide supervision and training...
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Membership Team Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeJob DescriptionThe West Kowloon Cultural District Authority is seeking a highly skilled Membership Team Lead to join their team. In this role, you will be responsible for leading initiatives in member acquisition, retention, and engagement. You will collaborate with internal and external teams to implement effective marketing campaigns, coordinate membership...
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Membership Service Coordinator
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeThe West Kowloon Cultural District Authority is seeking a highly motivated and experienced candidate to join our team as a Membership Supervisor. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our members in the member's lounge. You will handle customer inquiries and complaints, flag unusual...
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Membership Team Lead
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeThe ideal candidate will possess excellent leadership skills, with the ability to motivate and guide the Membership Team towards achieving outstanding results. A strategic thinker with a passion for delivering exceptional member experiences.Job Description:As an Assistant Membership Manager at Kowloon Cricket Club, you will be responsible for leading the...
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Cultural District Membership Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAs a Cultural District Membership Officer, you will play a pivotal role in driving the overall success of the museum's membership programme. The successful candidate will have a recognized university degree in Marketing, Communications, Hospitality Management, Tourism Management, Business Administration, or a related field.Key responsibilities will...
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Membership Coordinator
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob SummaryM+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design, and architecture. We are seeking a Membership Supervisor to join our team in Hong Kong.About the RoleThis part-time position involves performing high-quality customer service duties in the member's lounge, handling customer inquiries and complaints, and...
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Assistant Manager, Membership
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAssistant Manager, MembershipAssistant Manager, MembershipApply locations Hong Kong time type Full time posted on Posted 5 Days Ago job requisition id R6144The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international...
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Club Membership Services Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeWe are looking for a highly skilled and organized individual to join our team as Assistant Membership Manager at Kowloon Cricket Club. This role involves overseeing the Membership Team's daily activities, ensuring effective communication with members, and implementing strategies to enhance club services. Key responsibilities include preparing detailed...
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Part-time Membership Coordinator
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeAbout the Role:This is an exciting opportunity to join the West Kowloon Cultural District Authority as a Membership Supervisor.You will be responsible for providing exceptional customer service to our members, handling their queries and concerns, and promoting our members-only benefits and events.Key Responsibilities:Deliver high-quality customer service to...
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Membership Promoter
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China YMCA Of Hong Kong Part timeJob Description: Membership PromoterThe YMCA of Hong Kong is seeking a motivated and organized individual to join our team as a part-time Member Services Assistant. This role involves providing exceptional customer service, promoting memberships, handling facility bookings, and maintaining accurate records.Key Tasks:Deliver excellent customer service to...
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Membership Acquisition Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeWe are seeking a highly motivated and experienced Membership Acquisition Manager to join our team at the West Kowloon Cultural District Authority. This role is responsible for leading initiatives in member acquisition, retention, and engagement.The successful candidate will have a proven track record in membership management, marketing and communications, or...
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Assistant Membership Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is currently seeking qualified candidates for the position of Assistant Membership Manager.ResponsibilitiesPrepare written and statistical membership reportsProvide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policiesAddress members' complaints promptlyOrganise various events including...
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Assistant Membership Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is currently seeking qualified candidates for the position of Assistant Membership Manager. Responsibilities Prepare written and statistical membership reports Provide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policies Address members' complaints promptly Organise various events...