Customer Service Lead
7 days ago
As a Customer Service Lead at LVMH Fashion Group Asia Pacific, you will play a critical role in delivering exceptional customer experiences and driving sales growth.
The successful candidate will be responsible for developing strong customer relationships, leading clientelling activities, and maintaining high standards of customer service.
Key Responsibilities:- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Lead clientelling activities and develop strong customer relationships
- Maintain excellent customer service standards, including resolving customer complaints and concerns
- Collaborate with other departments to achieve business objectives
- Provide coaching and training to sales staff to enhance their skills and knowledge
Requirements:
- At least 6 years of solid sales experience, with a minimum of 3 years in supervisory or second-in-charge roles, preferably in luxury retail
- Excellent command of Cantonese, English, and Mandarin languages
- Strong PC skills and experience in sales reporting
- Proven leadership skills, with exceptional communication and people management abilities
- Presentable, energetic, and passionate about delivering excellent results
- Able to work under pressure and thrive in a fast-paced environment
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Customer Service Lead
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Customer Service Professional
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Customer Service Director
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Customer Service Leader
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Customer Service Officer
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Customer Service Team Lead
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Customer Service Officer
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Customer Experience Operations Lead
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IT Customer Service Manager
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Customer Services Representative
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Customer Service Representative
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Sales Development Representative
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Hong Kong, Central and Western District, Hong Kong SAR China Know Your Customer Full timeGeneral Manager, North Asia - Know Your Customer Exciting Sales Opportunity at KYC Are you a driven and passionate sales professional ready to take your career to the next level? At Know Your Customer (KYC) , we understand that the key to growth lies in a high-performing sales team. That's why we're on the hunt for a Sales Development Representative (SDR) ...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Executive Director of Customer Service
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Customer Service Representative
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