Professional Services Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time
Hiring Solutions Expertise

We are seeking a highly experienced Senior Customer Success Manager to join our team and drive business success for LinkedIn Customers through their Hiring Solutions investment.

In this role, you will be responsible for:

  • Partnering with customers to understand their business objectives and challenges.
  • Developing strategic plans to help customers achieve their goals and maximize the value of their LinkedIn Hiring Solutions investment.
  • Delivering measurable results through data-driven insights and analysis.

Responsibilities Include

  • Collaborating with internal teams to drive overall customer adoption, enhance customer success, and mitigate churn risk.
  • Developing best practices to help drive user behavior and product adoption.
  • Managing projects geared to drive adoption of new products and services with customers.

Qualifications

  • 5+ years of experience in Customer Success, Account Management, Consulting, or related fields.
  • Proficiency in English and expertise in presenting to both small and large audiences.


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