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Event Management Coordinator

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

Job Summary

The Event Management Assistant Director plays a pivotal role in ensuring seamless event execution, fostering a seamless turnover from sales to operations and back to sales. This role is responsible for ensuring the team meets the brand's target customer needs, driving employee satisfaction, and focusing on growing event revenues while maximizing financial performance. The Event Management Assistant Director assists in developing and implementing property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees, providing a return on investment.

Candidate Profile

Education and Experience

• High school diploma or GED; 3 years of experience in event management, food and beverage, sales and marketing, or a related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 1 year of experience in event management, food and beverage, sales and marketing, or a related professional area.

Core Work Activities

Assisting in Managing Event Management Operations and Budgets

• Researches and analyzes new products, pricing, and services of competition.

• Reviews scheduled events and troubleshoots potential challenges/conflicts.

• Ensures the property is apprised of all groups that will impact property operations.

• Works with the culinary team to ensure compliance with food handling and sanitation standards.

• Assists with the oversight of Event Operations, including Banquets, Event Services, and Event Technology.

• Assists with the oversight of event planning teams.

• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.

• Ensures furniture and equipment are maintained and inventory levels are kept in accordance with corporate guidelines.

• Assists in the execution of brand service initiatives in event management areas.

Managing Profitability

• Introduces ideas to the leadership team to enable the property to remain competitive.

• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and increase additional revenue opportunities for the property.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

• Consults with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.