Strategic Operations Director

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time
Job Summary

Langham Hospitality Group (LHG) is a global hotel company with properties across four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts and Ying'nFlo brands.

This role will be based in The Langham, Shanghai, Xintiandi, where you will lead a passionate & talented Hotel Team to drive long-term financial growth, deliver high standards in guest experience & colleague engagement, and align with LHG's culture and values.

  1. Drive and execute Company's strategic objectives.
  2. Full accountability for successful implementation of Company's strategies and achievement of goals.
  3. Develop an operating culture with a mindset towards performance, quality, lean operating techniques, and bottom-line results.
  4. Driving continuous improvement in all areas of operations.
  5. Recruit, mentor, and develop talents and future pipeline.
  6. Participate and lead organizational initiatives to provide a forum for best practices sharing.
  7. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements.
  8. Provide timely forecasting and financial projections as required.
  9. Ensure compliance with all LHG brand standards & local regulations.

Requirements:

  • Luxury Hospitality segment experience is preferred.
  • Shanghai working experience is preferred.
  • Minimum 3+ years as an Operational General Manager.
  • Ability to understand a variety of industrial issues and develop strategic business plans.
  • Analytical & numerical ability to interpret and present financial data.
  • Excellent communication skills with ability to present clear & concise information to different stakeholders.
  • Problem solving ability on both operational and/or strategic areas.
  • Strong interpersonal skills.
  • Fluent written & spoken English.
  • Currently in China with valid work permit/visa.


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