Garment Trim Coordinator

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China JPC TEXSON LTD Full time

Job Description:

As a Trades Specialist, you will play a key role in our Merchandising team, responsible for managing customer inquiries, resolving issues, and ensuring smooth order fulfillment. Your strong communication skills, both written and verbal, will enable you to build effective relationships with customers, colleagues, and other stakeholders.

Responsibilities:

  • Handle customer inquiries via phone, email, and chat platforms.
  • Respond to customer complaints and resolve issues efficiently.
  • Update customers on order status, product pricing, and other relevant information.
  • Edit orders and coordinate artwork arrangements as necessary.
  • Ensure timely shipment confirmation and coordinate payment and/or shipping instructions.

Requirements:

  • At least 2 years of experience in customer support, sales coordination, order processing, or merchandising.
  • Strong communication skills in English and Chinese.
  • Ability to work effectively in a team environment.
  • Good problem-solving skills and attention to detail.


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