Merchandiser - US trading garment trims & packaging (Kwai Hing/5 days)
4 days ago
The Company:
- US company
- Trading: garment trims & packaging products
- Main market: US
- Minor market: Europe
- Clients: global apparel companies & fashion brands
The Job:
- Work in Merchandising team of 6-8 members
- Respond professionally to inquiries from internal/external customers
- Handle customer inquiries by calls and emails
- Efficiently resolve inquiries focusing on providing excellent customer service
- Update customers with details like order status, product pricing, etc.
- Execute customer requests such as editing orders, coordinating artwork arrangements, etc.
- Coordinate payment and/or shipping instructions
- Frequent follow-up to ensure shipments are confirmed by customers in a timely manner
- Collaborate effectively across Sales/Development/Production/Warehouse teams
- Good communication in English & Chinese; Mandarin is a plus
- 2+ years in customer support/sales coordination/order processing/merchandising or related in garment/trims/textiles/packaging or related
- No trips are required
- 5 days work (Mon to Fri 9am-6pm)
- Annual leave: 12 days
- Medical & dental insurance
- Work-life balance culture
TO APPLY for this job:
Please attach your CV with salary expected to resume@jpc.hk
Personal data provided by job applicants will be used for recruitment purposes only. Your privacy is guaranteed. We will never give out, lease, or sell your personal information.
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