Administrative Support Associate

13 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

AIA International Limited is seeking a highly motivated and detail-oriented Administrative Support Associate to join our Agency Process Control Team. As an essential member of our team, you will play a vital role in supporting our daily operations and contributing to the achievement of our business targets.

In this exciting role, you will provide efficient administrative support on a daily basis, ensuring seamless execution of tasks and responsibilities. Your primary focus will be on agency registration routine operations, which account for approximately 80% of your duties. This includes processing agents' contracting, registration, and maintaining accurate licensing records according to pre-defined due diligence procedures and control governance.

You will also be responsible for ensuring the completeness of documentations received at iRecruit and IA online portal upon receipt of full applications, maintaining agent record filing, preparing/reviewing relevant letters to agents, and preparing regular reports and registration-related payments if any. Additionally, you will assist your immediate manager in establishing, reviewing, and updating workflows and control procedures on a regular basis.

As an Administrative Support Associate, you will work closely with the department to participate in transformation exercises and system migration/enhancement projects, contributing to 20% of your overall responsibilities. These initiatives aim to improve our operational efficiency and effectiveness, driving business growth and success.

To succeed in this role, you must possess excellent communication and interpersonal skills, as well as the ability to handle multiple tasks and meet tight deadlines. Proficiency in MS Office is essential, and knowledge of spoken and written English and Chinese (Mandarin is preferred) is a significant advantage.

This is an exceptional opportunity to build a career with AIA International Limited, where we empower every individual to find their 'better' and make a positive impact on our customers' lives. If you are a driven and detail-oriented professional looking for a new challenge, please consider joining our team.



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