API Integration Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hyphen Connect Full time

We are looking for an experienced API Integration Specialist to join our team at Hyphen Connect. As an API Integration Specialist, you will play a critical role in ensuring seamless integration and optimal usage of our API interface.

About the Role:

  • Job Summary: Provide technical support to clients, ensuring they have a smooth integration experience with our API interface.
  • Key Responsibilities:
    • API Integration: Collaborate with clients to integrate our API interface into their systems, ensuring a seamless user experience.
    • Technical Support: Provide expert-level technical assistance to customers, addressing their questions and concerns regarding API calls, interface documents, and function implementation.
  • Requirements:
    • Educational Background: Bachelor's degree or higher in Computer Science, Software Engineering, or related field.
    • Experience: At least 1 year of experience in API technical support, software development, or related technical support.
    • Technical Skills:
      • Familiarity with Web API design specifications and implementation methods.
      • Proficiency in at least one programming language (e.g., Java, Python, JavaScript, Go).
      • Understanding of API management platforms (e.g., Swagger, Postman, Apigee) and common data exchange formats (e.g., HTTP protocol, JSON, XML).
    • Communication and Service Skills:
      • Excellent communication skills, with the ability to explain technical concepts clearly.
      • Able to work efficiently in a high-pressure environment, responding quickly to customer needs.


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