Investment Delivery Expert

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China iCapital Full time
Company Overview
iCapital is a leading financial technology platform that empowers the world's alternative investment marketplace. Our innovative solutions have transformed how advisors, wealth management firms, and asset managers evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $184 billion in global client assets invested in 1,471 funds.

Job Description
We are seeking a Client Delivery Specialist Associate to join our Data Solutions team in Hong Kong. This role will involve setting up and maintaining financial software applications, assisting clients with issues, working on special projects, and helping with ad-hoc tasks associated with building an innovative company. This role combines finance and technology expertise to drive business growth.

Responsibilities
  • Financial Reporting and Data Aggregation tools:
    • Analyze and explain portfolio performance results.
    • Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
    • Perform analysis of private equity and hedge fund statements for input into the system.
    • Work with clients and partners to resolve data issues.
  • Develop and strengthen client relationships:
    • Client onboarding.
    • Client account setup and training.
    • Day-to-day support and issue management.
  • Software maintenance and setup:
    • System setup and configuration.
    • New client setup.
    • New financial account and asset set-up and classification.
    • Data feed management.
    • Create custom reports based on client-specific needs.
    • Liaise with vendor partners for enhancements, and system and data issues.
  • Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
  • Establish operational effectiveness through the development and adoption of policies, procedures, and controls.


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