Private Client Services Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China KGI HONG KONG LIMITED Full time

About the Role

We are seeking a highly skilled Private Client Services Specialist to join our team at KGI HONG KONG LIMITED. The successful candidate will be responsible for providing exceptional customer service to clients and supporting the operations team.

Key Responsibilities:

  • Provide high-quality customer service to clients, including order placing and IPOs processing.
  • Support the operations team in handling client enquiries and resolving issues.
  • Process orders and IPOs for clients, ensuring accuracy and efficiency.
  • Organize training and education sessions for RMs.
  • Check and follow up documentations in relation to KYC and Suitability Assessment.
  • Compile, analyze, and report sales data.

Requirements:

  • F.7/HKDSE or above.
  • Relevant experience in financial brokerage is preferred.
  • Potential holder of SFC Type 1 (Dealing in Securities) and Type 2 (Dealing in Futures Contracts) licenses.
  • Willing to learn, service-oriented, and results-driven.
  • Good communication skills and must be PC literate, including Chinese typing.
  • Sensitive to numbers.
  • Good knowledge of local stocks and futures is definitely an advantage.
  • Well-versed in Excel, PowerPoint, Word, and other Microsoft Office applications.
  • Proficiency in English, Cantonese, and Mandarin.


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