Senior Hospitality Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

Key Responsibilities:

  • Manage reservations and coordinate hotel operations to ensure seamless guest experiences.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to drive business growth and revenue.
  • Analytical and project management skills to drive business results.
  • Excellent communication skills in English and Chinese to interact with guests and colleagues.

Requirements:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field.
  • Proven experience in reservation management with travel industry, hotel operations or online platforms.


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