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Restaurant Operations Assistant

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Tsui Wah Group Full time
Key Responsibilities

As a Restaurant Management Trainee, you will assist the branch manager in managing and leading the front-line staff.

Key areas of responsibility include:

  • Assisting the branch manager in expanding customer networks
  • Handling customer complaints and emergency issues
  • Accumulating management skills and experience through on-the-job training and classroom training
  • Performing ad-hoc duties assigned by supervisors
  • Ensuring all staff members meet the required tertiary school education or above.
  • Providing excellent customer service while maintaining a high level of professionalism.
  • Collaborating with the team to achieve business objectives and promote a positive work environment.
Requirements

To be successful in this role, you will require:

  • Strong communication and interpersonal skills
  • Ability to adapt to changing situations
  • Enthusiasm, responsibility, and a strong team spirit
  • A minimum of half a year's restaurant experience is preferred but not required.