Senior Manager, Business Analysis Expert

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

Job Title: Senior Manager, Business Analysis

Job Summary:

We are seeking a Senior Manager, Business Analysis to lead our business analysis team and drive process reengineering and improvement initiatives across our Wealth & Pensions functional units. The successful candidate will have a strong background in business analysis, process improvement, and digital transformation, with excellent communication and leadership skills.

Key Responsibilities:

  • Lead a team of business analysts to analyze and recommend business processes and Target Operation Models for key business and IT initiatives.
  • Collaborate with Wealth & Pensions IT to implement most appropriate technology solutions to benefit the business.
  • Build strong relationships with stakeholders throughout the project life cycle to ensure solid understanding of requirements and impact to the business areas.
  • Identify, document, analyze, and escalate operational, financial, and technological constraints, assumptions, and risks associated with the project.
  • Work closely with the user experience team on design of new features and components.
  • Identify and capitalize on improvement opportunities and innovative ways to increase client or user satisfaction.
  • Critically evaluate information gathered from multiple sources and provide value-adding advice to ensure alignment with project and company objectives.
  • Work across different business and technology units and communicate ideas and viewpoints to senior management.
  • Translate business needs into functional requirements, URS, user stories, and deliver functional specifications and business process models.
  • Develop all relevant project documentations, including high-level and detailed requirements specifications for major and minor projects, and business process descriptions and use cases.
  • Plan and manage business analysis, user engagement, and project solution delivery activities, including requirements gathering, requirement validation, coordination with testing and UAT strategies.
  • Act as a key liaison between business and project management teams to deliver solutions meeting the targeted project outcomes.
  • Work with end users via workshops and meetings to evaluate and define business processes and business problems, uncovering areas for improvement and value creation.

Requirements:

  • Minimum 10 years' of relevant working experience, preferably gained within the insurance/pensions industry.
  • Proficient industry knowledge of the MPF/ORSO/Trust related regulations.
  • Proficient in MPF market knowledge.
  • Good knowledge in digital projects, including Web and Mobile applications.
  • Good knowledge of technology and multi-practice disciplines and knowledge of tools and vendors in the marketplace.
  • Knowledge of waterfall, PMP, Agile, and/or Scrum methodologies - user stories, acceptance criteria writing, sprint planning experience, etc.
  • Solid experience in building professional PowerPoint presentations and proficiency in MS Office.
  • Knowledge of Microsoft Visio or similar flowchart tools.

Preferred Qualifications:

  • Solid experience in building professional PowerPoint presentations and proficiency in MS Office.
  • Knowledge of Microsoft Visio or similar flowchart tools.

What We Offer:

We offer a competitive salary, MPF, group life, and group medical insurance, as well as excellent career development opportunities to the right candidate.

How to Apply:

Please submit your application form and resume for consideration. We are an equal opportunity employer and welcome applications from all qualified candidates.

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