Experience Design Lead

4 days ago


Hong Kong Island, Hong Kong SAR China Oliver James Full time

Our goal at Oliver James is to create a positive impact on the world through innovation and technology. We are looking for an experienced User Experience (UX) Manager to join our team and work on a transformation project. This is an excellent opportunity to shape the user experience for industry-leading operations projects.

About the Role

  • This role requires end-to-end ownership of Customer Experience initiatives supporting key business programs.
  • Participate, facilitate, and deliver research delivery on user groups such as Advisors or Clients to drive better insights for design execution.
  • Use wireframes, prototypes, service design blueprints, mocks to communicate interaction and design ideas.
  • Leverage data/insights to inform business requirements and use cases for CX initiatives and to support local change management/adoption as platform solutions come onboard.

Key Skills

  • Proficiency with tools: Figma, Sketch, InVision, Illustrator, Photoshop, InDesign, and other design/prototyping tools.
  • Ability to visualize problems in sketches, illustrations, or conceptual diagrams.
  • Ability to translate research findings into actionable insights that tangibly show business value.
  • Ability to find insights, patterns, trends, and commonalities on research findings and data.


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