Technical Support Lead
2 weeks ago
Alliants Ltd. is seeking a skilled Technical Support Lead to lead our growing Customer Support team. In this role, you will oversee the technical support process for customers using the Alliants Experience Platform (AXP) and ensure timely and effective resolution of technical issues.
About the Role:Responsibilities include collaborating with product and engineering teams to drive long-term resolutions for high-impact or recurring issues and contributing to the continuous improvement of the platform by identifying opportunities for enhancement and implementing changes that meet evolving customer needs.
The ideal candidate will have strong leadership skills, excellent communication skills, and experience in technical support roles. You will also be responsible for mentoring junior technicians and providing guidance on technical issues and best practices.
-
Technical Support Team Lead
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeWe are looking for a highly skilled Technical Support Team Lead to join our team.About the RoleThe successful candidate will have excellent leadership skills, with experience in managing a team of technical support engineers.They will be responsible for overseeing daily operations, resolving system/network-related problems, and working closely with the...
-
IT Infrastructure Technical Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full timeAbout CL Technical Services LimitedWe are a leading provider of private cloud platform support services, committed to delivering exceptional technical expertise to our clients.Key Responsibilities:Collaborate with server, network, and security engineers to deliver top-notch Tier 1 support services for our critical cloud infrastructure.Implement support...
-
Technical Support Lead
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeKey ResponsibilitiesAs a System Analyst at Classy Wheeler Limited, your key responsibilities will include:Communicating with users to collect and understand their requirements and develop solutions that meet their needs.Performing banking development and ensuring that all deliverables are of high quality.Planning and conducting system integration tests and...
-
Technical Support Lead
1 week ago
Hong Kong Island, Hong Kong SAR China Crossings Executive Search Full timeWe are currently seeking two Senior IT Analysts, Open Platform to join our prestigious banking client in Hong Kong.About the Job:This is an excellent opportunity for experienced IT professionals to join a well-established IT development team. The successful candidates will participate in the securities trading system, CRM, and banking systems, undertaking an...
-
Technical Support Services Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeWe are seeking a highly skilled system administrator to join our Enterprise Technology team as a Technical Support Services Lead. In this role, you will be responsible for designing, implementing, and maintaining robust technical solutions that meet the evolving needs of our clients.The successful candidate will have a minimum 3 years of experience in a...
-
Lead Technical Support for APIs
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyphen Connect Full timeHyphen Connect is looking for a Lead Technical Support for APIs who will be responsible for troubleshooting and problem-solving, API documentation and training, and API performance monitoring and optimization suggestions.Responsibilities:Diagnose and resolve API-related issues, including interface call errors, performance issues, permission issues, and...
-
Technical Support Specialist
2 weeks ago
Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full timeAbout the RoleCyberport Hong Kong is a leading hub for innovation and entrepreneurship, and we are seeking an experienced IT Support Engineer to join our team.Key ResponsibilitiesProvide technical support and guidance to employees using IT systems.Troubleshoot and resolve technical issues related to IT applications and system functionality.Collaborate with...
-
Technical Lead
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeTechnical Lead (DW/BI) (Public Enterprise) Client Description Well-established public enterprise Job Description • Leading a team of software engineers, offshore resources and external resources to accomplish development tasks as defined in the PDLC under the supervision of project managers / development manager.• Working with business users to...
-
Technical Support Lead
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full timeIT Role at Centre for Oncology and ImmunologyWe are seeking a dedicated IT professional to take up the role of IT Manager/Assistant IT Manager.The selected candidate will be responsible for overseeing the Centre's IT operations, ensuring the smooth delivery of technical support and network management services. They will also play a key role in implementing...
-
Technical Lead
3 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeTechnical Lead (Application Development) (Public Enterprise) - IC Client Description Well-established public enterprise Job Description • Work with business users to document requirements and prepare specifications.• Work with project manager, technical manager, and users during the analysis, definition and development phrases. Define and develop...
-
Hong Kong Island, Hong Kong SAR China CL Technical Services Limited Full timeCL Technical Services Limited Job Title: Government Relations and Technical Services ManagerJob SummaryWe are seeking an experienced professional to join our team as a Government Relations and Technical Services Manager.Main Responsibilities- Liaise with local and mainland government bureaux/departments and other stakeholders to formulate, implement and...
-
Hong Kong, Central and Western District, Hong Kong SAR China Hyphen Connect Full timeWe are seeking a Technical Lead for API Integration and Support at Hyphen Connect. As a leading digital assets ecosystem globally, we require an experienced professional to provide top-notch support.Key Responsibilities:API Technical SupportOffer expert integration and technical support to customers, ensuring seamless API interface usage.Address customer...
-
Technical Salesforce Lead
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob DescriptionWe are seeking a highly skilled and experienced Salesforce Technical Lead to join our team at Classy Wheeler Limited. As a key member of our team, you will be responsible for leading the technical design and implementation of Salesforce.com solutions. This role requires strong technical knowledge of Salesforce.com architecture, configuration,...
-
Technical Support Expert
1 week ago
Hong Kong Island, Hong Kong SAR China TECEZE Full timeWe're seeking a Technical Support Expert to provide expert-level technical support for our employees' computer-related issues. This is a full-time position that requires exceptional problem-solving skills and the ability to communicate complex technical information to non-technical stakeholders.Responsibilities:Provide advanced technical support for complex...
-
Technical Support Professional
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout UsClassy Wheeler Limited is a leading provider of innovative solutions and exceptional service.Job DescriptionWe are currently seeking a highly skilled technical support professional to join our team. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and the ability to work effectively in a fast-paced...
-
Technical Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAre you passionate about delivering exceptional technical support? We're seeking a Technical Support Engineer to join our team at Classy Wheeler Limited.About UsAs a leading telecom carrier and IT solutions company, we strive to deliver world-class solutions that meet the evolving needs of our customers.Job DescriptionProvide technical support for our 7x24...
-
Technical Support Lead
5 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeOverview of Role">We are seeking a highly skilled Senior Technical Service Officer to join our team at Classy Wheeler Limited. As a key member of our cybersecurity team, you will be responsible for monitoring and managing security threats for our clients. This role requires strong analytical and problem-solving skills, as well as excellent communication and...
-
Technical Support Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China NexusSearch Full timeTechnical Support Manager Role DescriptionNexusSearch is seeking a highly skilled Technical Support Manager to join our team. As a Technical Support Manager, you will be responsible for overseeing the technical support function, ensuring the smooth operation of our online retail platforms, and enhancing the overall customer experience.Key...
-
Technical Operations Expert
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full timeAbout the Role:The successful candidate will be responsible for providing Tier 1 support to a mission critical private cloud platform. This includes executing support operation services based on defined operation manuals and instructions provided by Tier 2 support team, as well as following defined documentation for incident and change management.To succeed...
-
Technical Lead
2 weeks ago
Hong Kong Island, Hong Kong SAR China Tek Systems Full timeCollaborative and inclusive work environment.Competitive salary and performance-based bonuses.Opportunities for professional growth and development.About Us: My client is a leading player in the Entertainment industry, dedicated to delivering cutting-edge digital experiences to a global audience. They are passionate about innovation and creativity, striving...