Project Officer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
About Citi

Citi is a global financial services company that has been connecting millions of people across hundreds of cities and countries for over 200 years. We provide a wide range of financial services and products to our clients, including consumers, corporations, governments, and institutions. Our goal is to help our clients meet their biggest opportunities and overcome the world's toughest challenges.

Job Summary

We are seeking a highly skilled and experienced professional to join our team as an Officer, Project Intermediate Analyst - Hybrid. This role will involve supporting strategic digital transformation initiatives and collaborating with internal stakeholders and other countries stakeholders. The successful candidate will have a strong background in business process improvement, vendor management, and data analysis.

Key Responsibilities
  • Support on strategic digital transformation initiatives and collaboration amongst internal stakeholders and other countries stakeholders
  • Enable the business to make data-driven decisions to inform the strategic direction, analyze the success of initiatives and impact to beneficiaries while ensuring data security and privacy
  • Engage with the business to understand their needs and translate into clear requirements that can be met through innovative digital solutions
  • Review existing end-to-end client journey and operation workflow, and identify potential process improvement via digital transformation in order to uplift productivity, reduce cost & strengthen risk & control for the Bank
  • Coordinate with different parties on relevant digital transformation system implementation, e.g. RPA, Xcepter, transformation projects and subsequent maintenance and enhancement
  • Participate activities in project life cycle, including requirement collection, testing, implementation, documentation and support, post implementation review
  • Participate and manage the UAT, PAT & sanity test to ensure successful production release
  • Act as a SME to other stakeholders
Requirements
  • 2-5 years relevant experience
  • Bachelor's/University degree or equivalent experience
  • Experience in banking industry, managing projects of business process improvement and vendor management will be an added advantage
  • Fluent in Cantonese, English and Mandarin is preferable
  • Strong communication skill
About Working at Citi

Citi is a global company with a diverse workforce of over 230,000 people from around the world. We offer a range of benefits and opportunities for career growth and development. We are committed to creating a workplace that is inclusive and supportive of all employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this role.


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