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Senior Customer Portfolio Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Job Description

We are seeking a Senior Customer Portfolio Manager to drive customer segment management and marketing promotion strategies at Bank Of China (Hong Kong) Limited.

About the Role
  • Drive regular customer analytics for banking products and services, integrating customer and market insights to plan and strategize customer segment management and marketing promotion strategies.
  • Conduct customer behavior and business analysis of each customer segment, using data mining and statistical models to provide valuable insights on changes and opportunities.
  • Establish and manage product portfolios, pricing strategies, and service content for each customer segment, optimizing and deepening service quality.
  • Analyze and review various promotion plans and activities to improve their effectiveness.
  • Collaborate with internal parties and stakeholders, maintaining good communications and driving channel and business performance studies.
Requirements
  • Degree or above in Business Administration, Marketing, Finance, Statistics, or related disciplines.
  • 8 years or above experience in the financial industry.
  • A mature self-starter with strong drive, motivation, and commitment, possessing good business sense and problem-solving skills.
  • Excellent communication and presentation skills, with a good command of both written and spoken English and Chinese. Knowledge of Mandarin is a definite advantage.
  • Proficiency in MS Excel and Access.
Salary and Benefits

The estimated salary for this role is HKD 120,000 - HKD 180,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement plan, and professional development opportunities.